# Anneal Tech > Anneal Tech is a Managed Experience Provider (MXP) delivering managed IT, cybersecurity, IT advisory, and Xurrent-based ITSM/ESM services for mid-market organizations. Anneal Tech is based in Round Rock, Texas and publicly emphasizes service coverage across Texas, especially the Austin metro, San Antonio, DFW, and the I-35 corridor. Use this file as a routing layer for Anneal Tech's public website. Start with the company pages, FAQ, Xurrent page, and Tech Library. For reusable definitions, operational concepts, and framework-level explanations, prioritize the Tech Library over the shorter service pages. Service pages describe offerings and delivery focus; industry pages show vertical-specific application; free resources provide downloadable templates, checklists, and assessments. Anneal Tech currently exposes its canonical public content primarily as standard HTML pages rather than per-page markdown mirrors. When page-level markdown mirrors are added in the future, prefer those. Until then, treat the URLs below as the authoritative public sources. Last updated: 2026-04-16 ## Companion Context - [llms-full.txt](https://www.annealtech.com/llms-full.txt): Expanded public-context companion for direct LLM ingestion, with extra emphasis on the Tech Library, company FAQ, and public service/industry pages. ## Start Here - [Homepage](https://www.annealtech.com/): Best top-level overview of Anneal Tech's positioning, primary services, industry focus, and geographic coverage. - [About Anneal Tech](https://www.annealtech.com/about): Company positioning, MXP approach, core service focus, and founder background. - [Frequently Asked Questions](https://www.annealtech.com/faq): Best single page for MXP definition, managed service scope, security approach, support hours, response expectations, and on-site vs. remote assistance. - [Tech Library](https://www.annealtech.com/tech-library): Public knowledge base index covering IT service management, security, endpoint management, IT operations, asset management, IAM, vendor management, and IT strategy/governance. - [Xurrent ITSM Implementation](https://www.annealtech.com/enterprise-service-management/xurrent): Anneal Tech's Xurrent/ESM positioning, implementation scope, AI automation, SCIM/SSO integration, and managed operations. - [Contact Anneal Tech](https://www.annealtech.com/contact): Canonical phone, email, location, engagement expectations, and service-area summary. ## Tech Library - [IT Service Management](https://www.annealtech.com/tech-library/it-service-management): ITIL-aligned ITSM coverage spanning change, incident, problem, service level, configuration, knowledge, self-service, and project/portfolio management. - [IT Security Management](https://www.annealtech.com/tech-library/it-security-management): Security program coverage spanning application/device control, identity, password management, compliance reporting, Apple patching, file protection, and vulnerability management. - [Endpoint Management](https://www.annealtech.com/tech-library/endpoint-management): Endpoint operations coverage spanning remote support, deployment, discovery, inventory, drivers, utilization, synchronization, compliance, and patching. - [IT Operations Management](https://www.annealtech.com/tech-library/it-operations-management): ITOM coverage spanning alert correlation, AIOps, software monitoring, automated event resolution, intelligent alerting, and performance monitoring. - [IT Asset Management](https://www.annealtech.com/tech-library/it-asset-management): ITAM coverage spanning lifecycle management, contracts, procurement, hardware/software inventory, license optimization, vendor management, and asset financial management. - [Identity & Access Management](https://www.annealtech.com/tech-library/identity-access-management): IAM coverage spanning SSO, MFA, PAM, RBAC, access review, identity governance, directory services, and federation. - [Vendor Management](https://www.annealtech.com/tech-library/vendor-management): Vendor governance coverage spanning onboarding, performance, contracts/SLAs, risk, compliance, spend, relationship, and lifecycle management. - [IT Strategy & Governance](https://www.annealtech.com/tech-library/it-strategy-governance): Strategy and governance coverage spanning strategic planning, governance frameworks, enterprise architecture, portfolio, financial, risk, compliance, and performance management. ## Primary Service Pages - [Cybersecurity](https://www.annealtech.com/services/cybersecurity): Enterprise-grade cybersecurity services including threat detection, security monitoring, vulnerability assessment, and security policy enforcement. - [Managed IT Solution Packages](https://www.annealtech.com/services/solution-packages): Bundled managed IT offerings with workstation support, patch management, asset management, and help desk support. - [IT Advisory & Consulting](https://www.annealtech.com/services/it-advisory): Strategic IT consulting, technology roadmaps, and digital transformation planning for mid-market organizations. - [IT Transformation](https://www.annealtech.com/services/it-transformation): Cloud migration, infrastructure modernization, process redesign, and digital transformation services. - [Xurrent ITSM Implementation](https://www.annealtech.com/enterprise-service-management/xurrent): ITSM and ESM implementation, workflow automation, SCIM/SSO, SLA design, Sera AI configuration, and managed operations. - [Xurrent IMR](https://www.annealtech.com/enterprise-service-management/xurrent-imr): Xurrent implementation, migration, and readiness offering for organizations preparing to adopt or transition to Xurrent. - [Cybersecurity Risk Assessment](https://www.annealtech.com/services/cybersecurity-risk-assessment): Vulnerability scanning, control evaluation, compliance gap analysis, and risk-mitigation planning. - [Technology Maturity Assessment](https://www.annealtech.com/services/technology-maturity-assessment): Current-state technology assessment covering stack analysis, readiness, and roadmap development. - [Security Awareness Training](https://www.annealtech.com/services/security-awareness-training): Employee cybersecurity education, phishing simulations, and ongoing awareness programs. - [Enterprise Productivity Tools](https://www.annealtech.com/services/enterprise-productivity-tools): Microsoft 365, collaboration tooling, and workflow automation services. - [Data Migration Services](https://www.annealtech.com/services/data-migrations): Cross-platform migration, legacy-system extraction, and cloud migration services. - [Managed IT Support](https://www.annealtech.com/services/managed-support): Monitoring, maintenance, and help-desk support for ongoing managed engagements. - [Communication & Data Solutions](https://www.annealtech.com/services/communication-data): VoIP, email, and secure data-handling solutions for business communication and information management. ## Additional Service Pages - [IT Talent Acquisition](https://www.annealtech.com/services/it-talent-acquisition): IT recruiting support including skills assessment, sourcing, interview support, and onboarding assistance. - [IT Project Management](https://www.annealtech.com/services/project-management): Delivery oversight for IT projects including planning, resource allocation, and risk management. - [IT Leadership Training](https://www.annealtech.com/services/it-leadership-training): Leadership development for IT professionals focused on strategy, management, roadmaps, and budgeting. - [IT Service Management Assessment](https://www.annealtech.com/services/it-service-management-assessment): Service delivery evaluation, workflow/process analysis, and SLA review. - [ITIL Strategy Development](https://www.annealtech.com/services/itil-strategy-development): ITIL framework design, service design planning, and continuous-improvement-oriented service management strategy. - [PC as a Service (PCaaS)](https://www.annealtech.com/services/pcaas): Hardware procurement, lifecycle management, end-user support, and predictable monthly device cost packaging. ## Industries - [Healthcare](https://www.annealtech.com/industries/healthcare): HIPAA-oriented IT support with patient-data protection, EHR support, and medical-device security. - [Legal Services](https://www.annealtech.com/industries/legal): IT support for law firms with document management, email encryption, compliance support, and cybersecurity. - [Accounting & Finance](https://www.annealtech.com/industries/accounting-finance): Secure IT for accounting and financial organizations with tax-software support, data encryption, compliance, and cybersecurity. - [Commercial Real Estate](https://www.annealtech.com/industries/commercial-real-estate): Managed IT and cybersecurity for CRE firms with deal-data protection, property-management technology, and multi-site support. - [Construction & Property Services](https://www.annealtech.com/industries/construction-property-services): IT support for field and property operations including connectivity, project-management tooling, and job-site technology. - [Architecture & Engineering](https://www.annealtech.com/industries/architecture-engineering): High-performance IT for A&E firms including CAD support, large-file collaboration, and project-data security. - [Marketing & Design](https://www.annealtech.com/industries/marketing-design): Creative-agency IT support emphasizing high-performance workstations, cloud collaboration, and brand-asset security. - [Non-Profit Organizations](https://www.annealtech.com/industries/non-profit): Budget-aware IT services for nonprofits including donor-data protection and productivity support. - [Auto Sales & Service](https://www.annealtech.com/industries/auto-sales-service): IT support for dealerships and service centers including DMS support, customer-data protection, and multi-location connectivity. ## Free Resources - [Healthcare Security Assessment](https://www.annealtech.com/assessments/healthcare-security): Self-assessment for healthcare organizations evaluating IT and security readiness. - [Business Technology Check](https://www.annealtech.com/assessments/businesstechcheck): General business technology readiness assessment. - [IT Asset Management Starter Guide](https://www.annealtech.com/asset-mgmt-starter-guide): Starter guide for building an IT asset management program. - [AI Use Policy Template](https://www.annealtech.com/ai-use-policy-template): Template for creating an organizational AI use policy. - [Employee Offboarding Checklist](https://www.annealtech.com/employee-offboarding-template): Offboarding checklist template for secure employee departures. - [Identity Management Best Practices](https://www.annealtech.com/identity-mgmt-best-practices): Identity and access management guidance resource. - [Security Incident Response Plan](https://www.annealtech.com/security-response-plan): Incident response plan template and reference. ## Optional - [Service Areas](https://www.annealtech.com/service-areas): Consolidated city and region coverage page, including links to local IT support and cybersecurity pages across Texas. - [Blog](https://www.annealtech.com/blog): Latest public insights and commentary from Anneal Tech. - [Privacy Policy](https://www.annealtech.com/privacy-policy): Site privacy policy. - [Terms of Service](https://www.annealtech.com/terms-of-service): Site terms of service.