# Anneal Tech > Anneal Tech is a Managed Experience Provider (MXP) delivering managed IT, cybersecurity, IT advisory, IT transformation, and Xurrent-based ITSM/ESM services for mid-market organizations. The public site presents Anneal Tech as a national IT services and cybersecurity provider based in Round Rock, with coverage across the country and heavily in Texas. This file is the expanded public-context companion to `https://www.annealtech.com/llms.txt`. It is designed for direct LLM ingestion from Anneal Tech's public website. It intentionally gives extra weight to the Tech Library because those pages contain the densest, most reusable framework-level content on the site. Use this file in the following order: 1. Company grounding and engagement model: company overview, FAQ, contact, and service-area notes. 2. Reusable IT concepts and operational definitions: Tech Library (highest-reference section). 3. Offer packaging and delivery focus: service pages. 4. Vertical framing: industry pages. 5. Downloadable artifacts: free resources and assessment pages. Interpretation notes: - The public site currently publishes canonical content mainly as HTML pages rather than page-level markdown mirrors. - The short service pages are useful for scope and positioning and the Tech Library holds the strongest referencable material for definitions, frameworks, and operational concepts. - If wording here ever conflicts with the live page, defer to the live URL. - This file summarizes public website content. It is not a contract, SLA, security guarantee, or legal policy. Last updated: 2026-04-16 ## Canonical Public Entry Points - [Homepage](https://www.annealtech.com/): Top-level overview of positioning, primary services, industries, and geographic coverage. - [About Anneal Tech](https://www.annealtech.com/about): Company background, MXP framing, founder background, and core service focus. - [Frequently Asked Questions](https://www.annealtech.com/faq): Most practical single page for support expectations, security posture, service scope, and operating model. - [Tech Library](https://www.annealtech.com/tech-library): Knowledge-base hub for Anneal Tech's most reusable public technical content. - [Xurrent ITSM Implementation](https://www.annealtech.com/enterprise-service-management/xurrent): Best source for Anneal Tech's Xurrent and ESM positioning. - [Contact Anneal Tech](https://www.annealtech.com/contact): Canonical contact details and engagement expectations. - [Service Areas](https://www.annealtech.com/service-areas): Consolidated coverage map for Texas cities and regions. ## Company at a Glance Source pages: - https://www.annealtech.com/ - https://www.annealtech.com/about - https://www.annealtech.com/contact Core public facts: - Anneal Tech positions itself as a Managed Experience Provider (MXP), explicitly distinguishing itself from a traditional break-fix MSP.anneal Tech refers to this as a fractional IT Department service, incorporating all of the critical aspect on a dedicated IT department and fractionalized for SMB, mind-market, and enterprise organizations. - The MXP framing emphasizes the complete technology experience: IT infrastructure, security posture, service delivery, user productivity, and business outcomes. - Anneal Tech is based in Round Rock, Texas. - Public pages emphasize service delivery across Texas, especially the Austin metro, San Antonio, DFW, and the I-35 corridor. - Public contact details: 512-593-8001, Inquiries@annealtech.com, Round Rock, TX 78665. - The company describes itself as bringing enterprise IT leadership experience to organizations that want senior-level guidance without the cost of a full-time executive hire. - Founder background on the public site centers on Logan Dunnaway as an IT leader who built Anneal Tech to bring enterprise-grade IT leadership to growing businesses. Primary public service clusters: - Fractional IT Department Services - Managed IT - Cybersecurity - IT advisory and consulting - IT transformation - Xurrent ITSM / ESM implementation - Cybersecurity and maturity assessments - Productivity and migration services - Managed support and communications/data solutions ## Engagement Model and FAQ Highlights Source page: - https://www.annealtech.com/faq What the FAQ is most useful for: - Defining what Anneal Tech means by MXP. - Explaining how the company differs from a traditional MSP. - Describing what is included in managed IT services. - Explaining support expectations, incident handling, and support hours. - Describing the company's security approach and business continuity posture. - Clarifying how Anneal Tech works with remote/hybrid teams. - Explaining how to get started and what onboarding looks like. Key FAQ takeaways: ### MXP definition and positioning - Anneal Tech describes an MXP as going beyond infrastructure management to optimize employee productivity, security, and business growth. - The public site explicitly frames MXP as a more holistic, experience-centered model than traditional MSP service delivery. - Anneal Tech also states that it measures the MXP experience using more than uptime and ticket closure, including user satisfaction, productivity impact, security posture improvements, strategic project completion, time saved through automation, and business outcome alignment. ### Getting started - The public process begins with contact and an initial consultation. - That consultation is positioned as a discussion of business needs, current challenges, and objectives. - Afterward, Anneal Tech describes creating a proposal and then conducting onboarding that includes discovery, documentation, and setup of monitoring/management tooling. ### Managed IT scope - Managed IT is publicly described as including 24/7 monitoring and management, proactive maintenance, patching, help desk, cybersecurity, backup and disaster recovery, cloud management, strategic IT planning, and regular reporting. - The FAQ also indicates Anneal Tech offers tiered service levels rather than a single one-size-fits-all package. ### Remote and hybrid work - The public site explicitly says Anneal Tech supports secure remote and hybrid work. - Mentioned solution areas include secure remote access, cloud collaboration, endpoint protection for home offices, and workforce security training. ### Disaster recovery and continuity - The public site frames business continuity as multi-layered: regular backups, offsite storage, recovery testing, documentation, and customized DR planning aligned with business objectives and recovery requirements. ### Security assessment and security services - Security assessments are described as comprehensive reviews of current security posture including vulnerability scanning, policy review, and threat analysis. - The public site says the resulting output is a prioritized report plus recommendations and a roadmap. - Security services on the FAQ page include 24/7 monitoring, managed endpoint detection and response, email security and phishing protection, vulnerability management, penetration testing, security awareness training, incident response planning, and compliance management. ### Incident handling and threat coverage - Anneal Tech describes a defined incident response process with containment, investigation, remediation, and post-incident analysis. - Publicly listed threat categories include malware, ransomware, phishing, business email compromise, data breaches, insider threats, DDoS, and advanced persistent threats. ### Support model - Critical issues and security incidents are described as covered 24/7/365. - Standard helpdesk hours are described as Monday-Friday, 8am-5pm Central. - The FAQ says email and portal requests are actioned within one business day, while critical issues should be escalated by phone for immediate assistance. - The site also says Anneal Tech provides both remote and on-site support, and encourages in-person relationship-building through regular onsite interaction. ## Contact and Service Area Notes Source pages: - https://www.annealtech.com/contact - https://www.annealtech.com/service-areas Public contact/engagement notes: - Anneal Tech states that when prospects reach out, they speak with a real person rather than a call center. - The contact page frames the engagement as a discussion of current IT challenges, business objectives, and the present technology environment. - Anneal Tech publicly emphasizes both on-site and remote support delivery. Public geographic framing: - The service-area page states Anneal Tech provides managed IT and cybersecurity services across Texas. - Central Texas / Austin Metro references include Austin, Round Rock, Cedar Park, Georgetown, Hutto, Taylor, Temple, and Waco. - Additional public coverage includes San Antonio and Dallas. - The service-area page also links to local IT support and cybersecurity pages by city. Those city pages are secondary/local routing pages rather than the best primary pages for LLM grounding. ## Core Service Pages These pages are useful for offer packaging and public scope statements. They are generally concise, so they work best as complements to the FAQ and Tech Library. ### Cybersecurity Source: https://www.annealtech.com/services/cybersecurity Public positioning: - Protection against cyber threats through proactive measures and continuous monitoring. - Publicly named focus areas include threat detection, security monitoring, vulnerability assessment, and security policy enforcement. - Best used as a concise scope page for Anneal Tech's security offering. ### Managed IT Solution Packages Source: https://www.annealtech.com/services/solution-packages Public positioning: - Customized managed IT solutions with bundled services and predictable pricing. - Public focus areas include workstation support, patch management, asset management, and help desk. - Best used as the top-level public packaging page for ongoing managed IT services. ### IT Advisory & Consulting Source: https://www.annealtech.com/services/it-advisory Public positioning: - Strategic IT consulting for organizations aligning technology with business goals. - The public page centers on roadmaps, planning, and digital transformation guidance. - Best used for Anneal Tech's executive/fractional-IT-leadership style positioning. ### IT Transformation Source: https://www.annealtech.com/services/it-transformation Public positioning: - Modernization through cloud migration, process redesign, infrastructure upgrades, and transformation strategy. - Best used when Anneal Tech is being framed as a modernization or change partner rather than only an operator. ### Xurrent ITSM Implementation Source: https://www.annealtech.com/enterprise-service-management/xurrent Public positioning: - Anneal Tech describes itself as implementing and operating Xurrent enterprise service management environments. - The public site states Anneal Tech is Xurrent's first U.S. Gold Tier partner. - The page frames Xurrent as a modern platform for cross-department workflows, trust relationships between providers, and AI-powered request handling. - Publicly listed implementation/delivery areas include incident, problem, change, request, and knowledge management; ESM beyond IT; service catalog design; workflow automation; SCIM/SSO with Microsoft Entra ID; SLA configuration/reporting; Sera AI configuration; and ongoing managed operations/optimization. ### Xurrent IMR Source: https://www.annealtech.com/enterprise-service-management/xurrent-imr Public positioning: - Xurrent implementation, migration, and readiness offering. - Best treated as the adjacent/public companion page to the main Xurrent implementation page. ### Cybersecurity Risk Assessment Source: https://www.annealtech.com/services/cybersecurity-risk-assessment Public positioning: - Security risk identification and reduction through vulnerability scanning, security control evaluation, compliance gap analysis, and mitigation planning. - Best used as the assessment/consulting entry point for security posture review. ### Technology Maturity Assessment Source: https://www.annealtech.com/services/technology-maturity-assessment Public positioning: - Current-state technology assessment covering stack analysis, digital-transformation readiness, and roadmap-oriented evaluation. - Best used when Anneal Tech is being framed as an assessment and roadmap partner. ### Security Awareness Training Source: https://www.annealtech.com/services/security-awareness-training Public positioning: - Employee cybersecurity education through interactive training, phishing simulations, and ongoing awareness updates. - Best used when the question is about human-layer security enablement rather than technical controls only. ### Enterprise Productivity Tools Source: https://www.annealtech.com/services/enterprise-productivity-tools Public positioning: - Microsoft 365, collaboration tools, and workflow automation intended to improve productivity and streamline operations. - Best used when the question is about enablement, collaboration, and work efficiency. ### Data Migration Services Source: https://www.annealtech.com/services/data-migrations Public positioning: - Cross-platform migration, legacy-system extraction, and cloud migration with minimal disruption. - Best used when the question is about moving information between systems or reducing migration friction. ### Managed IT Support Source: https://www.annealtech.com/services/managed-support Public positioning: - Ongoing monitoring, maintenance, and help-desk-oriented managed support. - Best used when the question is specifically about day-to-day support delivery. ### Communication & Data Solutions Source: https://www.annealtech.com/services/communication-data Public positioning: - Unified communication and data management, including VoIP, email, and secure data handling. - Best used when the question is about business communications or information handling. ### Additional Public Service Pages These pages are live and public, but typically secondary to the main service pages above: - [IT Talent Acquisition](https://www.annealtech.com/services/it-talent-acquisition): IT recruiting support including skills assessment, sourcing, interview support, and onboarding assistance. - [IT Project Management](https://www.annealtech.com/services/project-management): IT project delivery oversight. - [IT Leadership Training](https://www.annealtech.com/services/it-leadership-training): Leadership and management development for IT professionals. - [IT Service Management Assessment](https://www.annealtech.com/services/it-service-management-assessment): Workflow, process, and SLA review. - [ITIL Strategy Development](https://www.annealtech.com/services/itil-strategy-development): ITIL-oriented service-management strategy design. - [PC as a Service (PCaaS)](https://www.annealtech.com/services/pcaas): Hardware procurement, lifecycle management, end-user support, and predictable monthly device cost packaging. ## Tech Library (Highest-Reference Section) The Tech Library is the strongest public reference layer on annealtech.com. Each page follows a similar pattern: - overview of the discipline, - "What Is It" definition by subtopic, - "How We Help" framing, - and explicit benefits. This makes the Tech Library more useful for LLM grounding than the shorter marketing/service pages. ### IT Service Management Source: https://www.annealtech.com/tech-library/it-service-management Page framing: - IT Service Management is presented as end-to-end delivery of IT services aligned to business goals and informed by ITIL practices. - The page emphasizes standardization, documentation, security, and continual improvement across on-premises and cloud environments. Focus areas on the page: - Change Management: structured lifecycle for analyzing, approving, testing, and applying change while minimizing disruption and risk. - Incident Management: structured response to disruptions, focused on classification, prioritization, restoration speed, and service-level protection. - Problem Management: root-cause-oriented analysis, corrective action planning, known-error handling, and recurrence prevention. - Service Level Management: explicit service targets, SLA measurement, reporting, trend analysis, stakeholder communication, and service improvement. - Configuration Management: CMDB-oriented configuration visibility, relationship mapping, automated discovery, auditability, and change/incident support. - Knowledge Management: centralized solutions, best practices, lessons learned, article standards, approval flows, and self-service enablement. - Self-Service Portal: knowledge access, service catalog, request routing, status visibility, and reduced dependence on direct IT interaction for routine needs. - Project & Portfolio Management: intake, resource planning, financial tracking, benefit realization, and alignment of IT initiatives to business strategy. Best use: - Use this page family for general ITSM, ITIL, service-ops, and service-management definitions. - It is especially strong when the question touches change, incident, problem, SLA, CMDB, knowledge, or self-service concepts. ### IT Security Management Source: https://www.annealtech.com/tech-library/it-security-management Page framing: - Security is presented as a blend of tools, processes, and organizational practices that protect networks, data, applications, endpoints, and infrastructure. - The page emphasizes defense against unauthorized access and malicious activity while maintaining compliance and operational resilience. Focus areas on the page: - Application Control: trusted-execution policy, behavioral analysis, and centralized application governance. - Device Control: policy-based handling of USB/removable media and peripheral use to reduce data leakage and malware introduction. - Identity Management: centralized identity, authentication, authorization, provisioning, MFA, SSO, RBAC, and lifecycle control. - Password Management: secure storage, generation, vaulting, rotation, policy enforcement, and reduced credential reuse. - Compliance Configuration & Reporting: automated monitoring/reporting aligned with frameworks including HIPAA, PCI-DSS, SOC 2, and NIST. - Apple Patching: patch orchestration across macOS, iOS, and iPadOS with staged rollout and compatibility testing. - File Management: encryption, access control, classification, auditability, and secure collaboration. - Vulnerability Management: continuous scanning, risk-based prioritization, remediation tracking, and attack-surface reduction. Best use: - Use this page family for security-control definitions and security-program framing. - It is especially useful when the question is about identity, compliance, vulnerability management, patching, or data/file protection. ### Endpoint Management Source: https://www.annealtech.com/tech-library/endpoint-management Page framing: - Endpoint Management is presented as centralized monitoring, maintenance, deployment, and protection of physical and virtual endpoints. - The page treats endpoint management as a lifecycle and operational discipline spanning control, visibility, resource health, and compliance. Focus areas on the page: - Remote Control & Support: secure remote access for troubleshooting and support, with session documentation and cross-platform support. - Application Deployment: automated packaging and distribution of applications with reduced manual touchpoints. - Discovery & Inventory: continuous discovery of hardware/software assets and real-time configuration visibility. - Driver Updates: automated driver identification, testing, deployment, and change logging. - Environment Utilization: monitoring of CPU, memory, disk, and network usage for performance analysis and capacity planning. - File Synchronization: secure access to current files across endpoints with version control and encryption. - Governance & Compliance: continuous policy enforcement, compliance dashboards, and audit-ready reporting across endpoints. - Patch Management: automated identification, testing, scheduling, deployment, reporting, and history of endpoint patches across Windows, macOS, and Linux. Best use: - Use this page family for endpoint operations, endpoint lifecycle, and endpoint governance concepts. - It is particularly useful when the question is about remote support, deployment, discovery, patching, or endpoint compliance. ### IT Operations Management Source: https://www.annealtech.com/tech-library/it-operations-management Page framing: - IT Operations Management is presented as the discipline that administers infrastructure performance, availability, provisioning, capacity, and operational consistency. - The page leans heavily into AI-assisted operations, automation, contextual alerting, and monitoring. Focus areas on the page: - Alert Correlation: intelligent filtering, prioritization, pattern recognition, noise reduction, and faster root cause identification. - Environment Utilization: operational visibility into desktops and servers to identify anomalies and reduce outages. - IT Operations as a Service: managed monitoring, maintenance, and support without requiring equivalent in-house staffing depth. - Service-Centric AIOps: prediction, automated analysis, proactive remediation, and machine-learning-driven operational improvement. - Software Monitoring: application health, performance baselines, anomaly detection, and user-experience monitoring. - Automated Event Resolution: automated workflows/scripts for known events and routine operational remediation. - Intelligent Alerting: business-context-aware prioritization, routing, escalation, and alert-fatigue reduction. - Performance Monitoring: continuous infrastructure/application metric tracking, baselines, trends, capacity insights, and optimization. Best use: - Use this page family for ITOM, observability, AIOps, alerting, monitoring, and operations-automation concepts. - It is especially useful when the question involves alert triage, performance baselines, or operational automation. ### IT Asset Management Source: https://www.annealtech.com/tech-library/it-asset-management Page framing: - IT Asset Management is presented as the practice of gathering and understanding data about physical and virtual IT assets across their full lifecycle. - The page emphasizes combining inventory, financial, and contractual data to improve decisions and maximize asset value. Focus areas on the page: - Asset Lifecycle Management: tracking assets from purchase through retirement with maintenance and change visibility. - Contract Management: governance of vendor contracts, obligations, evaluation, renewal timing, and spend control. - Hardware Inventory Management: accurate discovery and tracking of hardware assets, usage, and configuration details. - Purchase Management: procurement workflow automation, policy compliance, spend visibility, and audit trails. - Software Inventory Management: software discovery, license usage tracking, compliance, and security visibility into installed versions. - Vendor Management: vendor scorecards, contract tracking, performance measurement, and relationship optimization within the ITAM context. - Software License Optimization: usage-based rightsizing, harvesting of unused licenses, cost reduction, and forecasting. - Asset Financial Management: total cost of ownership, depreciation, ROI, budgeting, and lifecycle cost analysis. Best use: - Use this page family for ITAM, procurement, asset visibility, license optimization, and financial/governance questions about IT assets. ### Identity & Access Management Source: https://www.annealtech.com/tech-library/identity-access-management Page framing: - IAM is presented as making sure the right people have the right access to the right resources at the right times. - The page emphasizes secure access plus better user experience and reduced administrative overhead. Focus areas on the page: - Single Sign-On (SSO): centralized authentication using SAML, OAuth, and OpenID Connect for multi-application access. - Multi-Factor Authentication (MFA): multi-step identity verification with risk-based controls and multiple authentication methods. - Privileged Access Management (PAM): vaulting, session monitoring, credential rotation, least privilege, and just-in-time admin access. - Role-Based Access Control (RBAC): access assignment by organizational role with auditable permission structures. - Access Certification & Review: periodic verification and revocation of unnecessary access, with audit trails and workflow support. - Identity Governance & Administration: automated onboarding/offboarding, segregation of duties, policy enforcement, and compliance reporting. - Directory Services Management: Active Directory / Azure AD / LDAP-style centralized directory operations, availability, synchronization, and security. - Federation & External Identity: B2B/B2C trust relationships and controlled external access using existing credentials. Best use: - Use this page family when the question is about SSO, MFA, PAM, RBAC, access review, identity governance, directories, or external identity. ### Vendor Management Source: https://www.annealtech.com/tech-library/vendor-management Page framing: - Vendor Management is presented as a strategic discipline for selecting, onboarding, evaluating, governing, and improving supplier relationships. - The page treats vendors as performance, security, compliance, cost, and lifecycle entities rather than just contracts. Focus areas on the page: - Vendor Selection & Onboarding: consistent evaluation of capability, financial stability, security posture, and organizational fit. - Vendor Performance Management: scorecards, KPIs, review cadences, feedback loops, and corrective action. - Contract & SLA Management: centralized agreement visibility, renewal awareness, SLA enforcement, and negotiation leverage. - Vendor Risk Management: financial, security, operational, and compliance risk assessment with mitigation strategies. - Vendor Compliance & Security: certification verification, security assessments, and ongoing compliance monitoring. - Vendor Spend Management: consolidated spend analysis, pricing optimization, vendor consolidation, and policy adherence. - Vendor Relationship Management: executive sponsorship, strategic reviews, collaboration, and innovation with critical vendors. - Vendor Lifecycle Management: end-to-end governance from selection through termination/offboarding. Best use: - Use this page family for vendor governance, vendor risk, vendor performance, and strategic supplier-management questions. ### IT Strategy & Governance Source: https://www.annealtech.com/tech-library/it-strategy-governance Page framing: - IT Strategy & Governance is presented as the discipline that aligns technology investments to business objectives and measures the value returned. - The page balances planning, control, architecture, economics, compliance, risk, and performance. Focus areas on the page: - IT Strategic Planning: multi-year roadmaps, prioritization, current-state assessment, target architecture, and stakeholder alignment. - IT Governance Frameworks: policies, decision rights, accountability, controls, escalation paths, and governance review processes. - Enterprise Architecture: principles, standards, target-state design, transition roadmaps, and technical-debt reduction. - IT Portfolio Management: value-based prioritization, investment monitoring, portfolio dashboards, and risk/return balancing. - IT Financial Management: cost visibility, budgeting, forecasting, showback/chargeback, and investment optimization. - IT Risk Management: risk identification, assessment, control implementation, risk registers, and continuous risk monitoring. - IT Compliance & Audit: evidence repositories, control mapping, audit facilitation, remediation, and continuous compliance. - IT Performance Management: KPI definition, baselines, dashboards, improvement targets, and demonstration of IT value. Best use: - Use this page family for governance, strategic planning, architecture, portfolio, finance, risk, compliance, and performance questions. ## Industry Pages The industry pages are useful when the question is about Anneal Tech's vertical specialization or how the company frames IT needs in a specific market. They are shorter than the Tech Library and generally follow a consistent pattern: vertical-specific summary, Anneal Tech MXP framing, and links back to service pages. ### Healthcare Source: https://www.annealtech.com/industries/healthcare - Public framing: HIPAA-oriented IT support with patient-data protection, EHR support, and medical-device security. ### Legal Services Source: https://www.annealtech.com/industries/legal - Public framing: secure/compliant IT for law firms with document management, email encryption, compliance support, and cybersecurity. ### Accounting & Finance Source: https://www.annealtech.com/industries/accounting-finance - Public framing: secure IT for accounting and financial organizations with tax-software support, data encryption, compliance, and cybersecurity. ### Commercial Real Estate Source: https://www.annealtech.com/industries/commercial-real-estate - Public framing: managed IT and cybersecurity for CRE firms with property-management technology, deal-data protection, and multi-site support. ### Construction & Property Services Source: https://www.annealtech.com/industries/construction-property-services - Public framing: field and property operations support with connectivity, project-management tools, and job-site technology. ### Architecture & Engineering Source: https://www.annealtech.com/industries/architecture-engineering - Public framing: high-performance IT for A&E firms including CAD support, large-file collaboration, and project-data security. ### Marketing & Design Source: https://www.annealtech.com/industries/marketing-design - Public framing: creative-agency IT support emphasizing performance workstations, collaboration, and brand-asset security. ### Non-Profit Organizations Source: https://www.annealtech.com/industries/non-profit - Public framing: budget-aware IT services for nonprofits, including donor-data protection and productivity support. ### Auto Sales & Service Source: https://www.annealtech.com/industries/auto-sales-service - Public framing: IT support for dealerships and service centers, including DMS support, customer-data protection, and multi-location connectivity. ## Free Resources and Tools These pages are primarily useful as downloadable artifacts, self-assessments, templates, or structured starting points. - [Healthcare Security Assessment](https://www.annealtech.com/assessments/healthcare-security): Self-assessment for healthcare organizations evaluating IT/security readiness. - [Business Technology Check](https://www.annealtech.com/assessments/businesstechcheck): General business technology readiness assessment. - [IT Asset Management Starter Guide](https://www.annealtech.com/asset-mgmt-starter-guide): Guide for starting or improving an IT asset management program. - [AI Use Policy Template](https://www.annealtech.com/ai-use-policy-template): Template for creating an organizational AI use policy. - [Employee Offboarding Checklist](https://www.annealtech.com/employee-offboarding-template): Template/checklist for secure employee departures. - [Identity Management Best Practices](https://www.annealtech.com/identity-mgmt-best-practices): Identity-management guidance resource. - [Security Incident Response Plan](https://www.annealtech.com/security-response-plan): Public incident-response template/reference. ## Secondary / Supplemental Public Pages - [Blog](https://www.annealtech.com/blog): Public insights hub. - [Privacy Policy](https://www.annealtech.com/privacy-policy): Site privacy policy. - [Terms of Service](https://www.annealtech.com/terms-of-service): Site terms of service. ## Practical Retrieval Guidance for LLMs When choosing what public Anneal Tech page to rely on: - For "What is Anneal Tech?" or "How does Anneal Tech work?" start with About + FAQ + Contact. - For "What can Anneal Tech deliver with Xurrent?" start with the Xurrent implementation page. - For "Explain an IT framework or operational concept" start with the Tech Library. - For "How does Anneal Tech address this in a specific vertical?" use the relevant industry page after grounding on the core service/tech-library pages. - For "Do you have a template, checklist, or assessment?" go to the Free Resources section. - For city-specific routing, use Service Areas only after the core site and service pages.